{"id":3,"date":"2025-11-13T22:43:11","date_gmt":"2025-11-13T21:43:11","guid":{"rendered":"https:\/\/veteovet.ch\/?page_id=3"},"modified":"2026-02-02T19:48:28","modified_gmt":"2026-02-02T18:48:28","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/veteovet.ch\/en\/politique-de-confidentialite\/","title":{"rendered":"Legal information"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1388314 e-flex e-con-boxed e-con e-parent\" data-id=\"1388314\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35c01622 elementor-widget elementor-widget-text-editor\" data-id=\"35c01622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1><strong>LEGAL INFORMATION<\/strong><\/h1><p><strong>Effective date : December 2025<\/strong><\/p><hr \/><h3><strong>1. Website publisher<\/strong><\/h3><p><strong>V\u00e9t\u00e9o - Cabinet V\u00e9t\u00e9rinaire Montreux S\u00e0rl<\/strong><br \/>Avenue de Chillon 70<br \/>1820 Territet (Montreux)<br \/>Swiss<\/p><p>Email: <strong><a>contact@veteovet.ch<\/a><\/strong><br \/>Telephone: +41 (0)77 474 53 09<\/p><p>Responsible for publication: <strong>Th\u00e9o Decalf<\/strong><br \/>IDE number : CHE-132.310.190<\/p><hr \/><h3><strong>2. Accommodation<\/strong><\/h3><p>The site is hosted by:<br \/><strong>Infomaniak Network SA<\/strong><br \/>25 Rue Eug\u00e8ne-Marziano<br \/>1227 Les Acacias (Geneva), Switzerland<br \/>Site : <a href=\"https:\/\/www.infomaniak.com\/\" target=\"_new\" rel=\"noopener\">https:\/\/www.infomaniak.com<\/a><\/p><p>The data is hosted exclusively in <strong>Swiss<\/strong>.<\/p><hr \/><h3><strong>3. Intellectual Property<\/strong><\/h3><p>All the content present on <a href=\"https:\/\/veteovet.ch\/en\/\" target=\"_new\">https:\/\/veteovet.ch<\/a> is protected by copyright.<\/p><p>Unless otherwise stated, <strong>All content created by Th\u00e9o Decalf<\/strong><br \/>(texts, photos, videos, illustrations, design, logos, visual identity, modified animations, site structure and layout)<br \/>are his exclusive property.<br \/><strong>Any reproduction, even partial, is prohibited without prior authorization.<\/strong><\/p><hr \/><h3><strong>4. Credits<\/strong><\/h3><ul><li><p><strong>Photos and videos<\/strong> : created by Th\u00e9o Decalf and some images created by <strong>Colleen Williams (<a href=\"https:\/\/www.instagram.com\/what.c.sees\/\" target=\"_blank\" rel=\"noopener\">@what.c.sees<\/a>)<\/strong>\u00a0used with his kind permission. Some photos and videos come from\u2019<strong>Envato Elements<\/strong> or <strong>Pexels<\/strong> and are used under a valid license.<\/p><\/li><li><p><strong>Animations<\/strong> : derived from Envato Elements and then modified to meet the needs of the site.<\/p><\/li><li><p><strong>Designs, logos and illustrations<\/strong> : original creations by Th\u00e9o Decalf, who retains all rights to them.<\/p><\/li><\/ul><hr \/><h3><strong>5. Purpose of the site<\/strong><\/h3><p>The site features:<\/p><ul><li><p>the services of the veterinary clinic V\u00e9t\u00e9o,<\/p><\/li><li><p>practical information (address, opening hours, contact details),<\/p><\/li><li><p>scheduling appointments,<\/p><\/li><li><p>Informative content intended for pet owners.<\/p><\/li><\/ul><p>This information may be changed at any time.<\/p><hr \/><h3><strong>6. Responsibility<\/strong><\/h3><p>We strive to ensure the accuracy of the information on the site.<br \/>However, V\u00e9t\u00e9o \u2013 Cabinet V\u00e9t\u00e9rinaire Montreux S\u00e0rl declines all responsibility in case of error, omission or interruption of service.<\/p><p>The site contains links to external services (Google Maps, WhatsApp, Facebook, Instagram).<br \/>We are not responsible for their content or their privacy policies.<\/p><hr \/><h2><strong>PRIVACY POLICY<\/strong><\/h2><hr \/><h3><strong>7. Definition of personal data<\/strong><\/h3><p>&quot;Personal data&quot; refers to any information that allows a person to be identified directly or indirectly.<br \/>We respect the <strong>LPD (Switzerland, 2023)<\/strong> and, where applicable, the <strong>GDPR<\/strong>.<\/p><hr \/><h3><strong>8. Data collected via the website<\/strong><\/h3><h4><strong>8.1. Automatically Collected Data<\/strong><\/h4><ul><li><p>IP address (possibly anonymized)<\/p><\/li><li><p>browser type<\/p><\/li><li><p>pages viewed<\/p><\/li><li><p>browsing duration<\/p><\/li><li><p>cookies necessary for operation<\/p><\/li><\/ul><h4><strong>8.2. Contact Form<\/strong><\/h4><p>The following data is collected solely to respond to your request:<\/p><ul><li><p>first and last name<\/p><\/li><li><p>e-mail<\/p><\/li><li><p>phone<\/p><\/li><li><p>message sent<\/p><\/li><\/ul><h4><strong>8.3. Booking an appointment<\/strong><\/h4><p>If using the appointment module:<\/p><ul><li><p>contact details<\/p><\/li><li><p>information about your pet<\/p><\/li><li><p>reason for consultation<\/p><\/li><\/ul><h4><strong>8.4. External Services<\/strong><\/h4><p>The site uses two third-party services:<\/p><ul><li><p><strong>Google Maps<\/strong> : display of the office location<\/p><\/li><li><p><strong>Google Analytics<\/strong> : anonymous statistical analysis (with consent)<\/p><\/li><li><strong>SBB<\/strong> (SBB Swiss Mobility): loads content from SBB servers and may transmit technical data necessary for its operation<\/li><li><strong>Diana Software AG <\/strong>online appointment booking module<\/li><\/ul><h4><strong>8.5. Social Networks<\/strong><\/h4><p>The site may include links to:<\/p><ul><li><p><strong>WhatsApp<\/strong><\/p><\/li><li><p><strong>Facebook<\/strong><\/p><\/li><li><p><strong>Instagram<\/strong><\/p><\/li><\/ul><p>By clicking on these links, your browser may transmit certain technical data (IP address, browser type, referring URL) to Meta Platforms.<\/p><hr \/><h3><strong>9. Purposes of the processing<\/strong><\/h3><p>We use your data to:<\/p><ul><li><p>respond to your requests<\/p><\/li><li><p>manage appointments<\/p><\/li><li><p>to ensure the safety and proper functioning of the site<\/p><\/li><li><p>Show our location<\/p><\/li><li><p>analyze the audience (Analytics)<\/p><\/li><li><p>improve the user experience<\/p><\/li><li><p>to comply with our legal obligations<\/p><\/li><\/ul><hr \/><h3><strong>10. Legal basis<\/strong><\/h3><ul><li><p><strong>Consent<\/strong> (form, statistical cookies)<\/p><\/li><li><p><strong>Legitimate interest<\/strong> (security, anonymized statistics)<\/p><\/li><li><p><strong>Execution of a contract<\/strong> (appointment booking)<\/p><\/li><li><p><strong>Legal obligations<\/strong><\/p><\/li><\/ul><hr \/><h3><strong>11. Cookies<\/strong><\/h3><p>We use:<\/p><ul><li><p>essential cookies<\/p><\/li><li><p>Google Analytics cookies (with consent)<\/p><\/li><li><p>cookies necessary for Google Maps<\/p><\/li><\/ul><p>You can accept or decline cookies via our cookie management banner.<\/p><hr \/><h3><strong>12. Subcontractors<\/strong><\/h3><p><strong>Infomaniak Network SA<\/strong><\/p><p>Hosting, security, technical logs.<\/p><p><strong>Google LLC<\/strong><\/p><p>Analytics &amp; Maps (transfers possible to the United States, governed by the Data Privacy Framework).<\/p><p><strong>Meta Platforms (Facebook, Instagram, WhatsApp)<\/strong><\/p><p>Only if an outbound link is clicked.<\/p><p>No other third party has access to your data through this site.<\/p><p><strong>Diana Software AG<\/strong><\/p><p>Only if you book your appointment online, veterinary appointment management software.<\/p><hr \/><h3><strong>13. Links to third-party sites<\/strong><\/h3><p>By clicking on a link to Google Maps, WhatsApp, Facebook or Instagram, you are subject to the privacy policies of those platforms.<br \/>We have no control over their practices.<\/p><hr \/><h3><strong>14. Shelf life<\/strong><\/h3><ul><li><p>Contact form: <strong>12 months<\/strong><\/p><\/li><li><p>Appointment data: duration required for the customer relationship<\/p><\/li><li><p>Infomaniak technical logs: 12 months<\/p><\/li><li><p>Cookies: duration defined by each service (max 13 months for Analytics)<\/p><\/li><\/ul><hr \/><h3><strong>15. Data on minors<\/strong><\/h3><p>The site is not intended for people under the age of <strong>16 years old<\/strong>.<br \/>We do not knowingly collect data concerning minors.<\/p><hr \/><h3><strong>16. Data Security<\/strong><\/h3><p>We implement technical and organizational measures to protect your information.<br \/>Infomaniak applies high security standards.<\/p><hr \/><h3><strong>17. Your rights<\/strong><\/h3><p>You can ask:<\/p><ul><li><p>access to your data<\/p><\/li><li><p>the rectification<\/p><\/li><li><p>the removal<\/p><\/li><li><p>the limitation or the opposition<\/p><\/li><li><p>withdrawing your consent<\/p><\/li><li><p>data portability (GDPR)<\/p><\/li><\/ul><p>To exercise your rights:<br \/><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\" title=\"\u2013\"> <strong><a>contact@veteovet.ch<\/a><\/strong><\/p><hr \/><h3><strong>18. Changes to this policy<\/strong><\/h3><p>We can update this information at any time.<br \/>The current version is the one published on this page.<\/p><hr \/><h3><strong>19. Contact<\/strong><\/h3><p>For any questions relating to legal information or confidentiality:<br \/><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\" title=\"\u2013\"> <strong><a>contact@veteovet.ch<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>INFORMATIONS L\u00c9GALES Date de prise d&rsquo;effet : D\u00e9cembre 2025 1. \u00c9diteur du site V\u00e9t\u00e9o &#8211; Cabinet V\u00e9t\u00e9rinaire Montreux S\u00e0rlAvenue de Chillon 701820 Territet (Montreux)Suisse Email : contact@veteovet.chT\u00e9l\u00e9phone : +41 (0)77 474 53 09 Responsable de la publication : Th\u00e9o DecalfNum\u00e9ro IDE : CHE-132.310.190 2. H\u00e9bergement Le site est h\u00e9berg\u00e9 par :Infomaniak Network SARue Eug\u00e8ne-Marziano 251227 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/veteovet.ch\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veteovet.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veteovet.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veteovet.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veteovet.ch\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":46,"href":"https:\/\/veteovet.ch\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":3024,"href":"https:\/\/veteovet.ch\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/3024"}],"wp:attachment":[{"href":"https:\/\/veteovet.ch\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}