Emergencies: when should you call?

Some situations require immediate attention. If you have the slightest doubt, it is always best to call The earlier the disease is treated, the better the prognosis.

Here are the most common emergency situations (non-exhaustive list):

Life-threatening emergencies - Call immediately

  • Blue or purple tongue/gums (cyanosis)
  • Severely difficult breathing, noisy or requiring significant effort
  • Loss of consciousness, seizures, or extreme weakness
  • Heavy bleeding or a deep wound after an accident, fall, or bite
  • Severely swollen, firm, and painful abdomen
  • Unable to urinate (especially in male cats)
  • Obstructed labour (contractions without delivery) or foul-smelling / bloody vulvar discharge during pregnancy
  • Ingestion of a toxic substance (household products, human medication, chocolate, grapes...)

Serious emergencies - Call the same day

  • Repeated vomiting or persistent diarrhoea
  • High fever and lethargy
  • Visible pain: whining, reluctance to move, tense abdomen
  • Significant limping or marked difficulty standing up
  • Sudden and severe coughing or unusually rapid breathing
  • Red, painful, or closed eye
  • Swelling of the muzzle or face

Minor but concerning situations to investigate

  • Reduced appetite for less than 24 hours
  • Mild lethargy or a pet that is less lively than usual
  • Single episode of vomiting or diarrhoea in an otherwise bright and well animal
  • Small superficial wounds or minor bleeding that stops quickly
  • Sudden change in behaviour (anxiety, agitation, withdrawal)